Services
Our Client Service team provides a range of support, advice, expertise and added-value services to ensure clients get the most out of their online testing.
Our support team provides proactive advice and ideas to clients, as well as providing full support to users via email and phone. Click here for more details on our client support.
We also provide a range of services to assist clients. These include:
Training
We provide online and training sessions at client premises to ensure ease of use of the suite of functionality the Test Factory platform provides.
Managed Online Tests
Although ‘The Test Factory’ application is simple to use, some clients prefer our expert teams to fully manage their online tests. We can create and manage tests on your behalf, whilst providing alerts for results if required and access to review test results (or ask us to review and analyse on your behalf).Fully Branded Tests
Tests can be fully branded by our creative teams, to provide candidates a totally branded experience. As candidates take the test, the online environment can portray your organisation’s brand, from simple logo addition to fully branded test pages.
White Labelling
The Test Factory platform can be white-labelled and offered to your own clients as a completely branded platform, enabling clients and resellers to offer The Test Factory as their own, or to complement existing services.